Uninstall Hindsight completely

What the Trash leaves behind

Dragging Hindsight to the Trash removes the app, but not what it keeps elsewhere. Like most Mac apps, Hindsight stores your history, settings, and caches in your Library folder, its sign-in session and encryption keys in the Keychain, and its permissions in System Settings. Your account and any subscription are kept by us, so deleting the app doesn’t cancel them either.

This guide removes all of it. Follow the steps in order, because some things can only be removed while Hindsight is still installed.

Before you start

Everything below is permanent, so make sure there’s nothing in your history you still need.

Then decide what should happen to your account:

• Stop paying but keep your account. Open Settings from the Hindsight menu bar item, go to Account, and choose Manage Billing to cancel your subscription. You keep access until the end of the current billing period, and you can sign in again if you come back.
• Delete your account. You’ll do this in the next step, once your data is gone. It cancels any subscription immediately, removes lifetime access, and can’t be undone or refunded.
• Lifetime access or a free trial. There’s nothing to cancel. Signing out in the next step is enough.

Delete your data inside Hindsight

Open Settings from the Hindsight menu bar item and work through these in order:

1. In General, turn off Open on Login.
2. In Storage, choose Delete All Data. This deletes your screen history, OCR text, audio transcripts, thumbnails, and recorded meetings, and throws away the Keychain keys that encrypted them.
3. In Account, choose Sign Out, or Delete Account if you decided to delete it. Either one removes your sign-in session from this Mac.
4. When the sign-in window appears, close it and choose Quit.

Delete your data before you sign out. Once you’re signed out, Hindsight only shows its sign-in window, and Settings is out of reach.

Reset permissions and Keychain entries

Leave Hindsight in Applications for this step. macOS can only reset an app’s permissions while the app is installed, and only Hindsight itself can reach its Keychain entries.

Make sure Hindsight is quit, then open Terminal, which is in the Utilities folder inside Applications, and run:

open -W -b com.consalik.Hindsight --args --reset-local-state
tccutil reset All com.consalik.Hindsight

The first command starts Hindsight without any windows, just long enough to delete its sign-in session and encryption keys from the Keychain, and it quits on its own. The second removes Hindsight from every privacy list it was allowed into: Screen & System Audio Recording, Accessibility, Microphone, and Calendars.

If you’d rather not use Terminal, open System Settings and go to Privacy & Security. In Screen & System Audio Recording and in Accessibility, select Hindsight and click the minus button. In Microphone and Calendars, turn Hindsight off. Without the first command, an encryption key can stay in your Keychain, but it has nothing left to unlock once you finish this guide.

Move Hindsight to the Trash

Open Applications in Finder and drag Hindsight to the Trash. Empty the Trash whenever you’re ready.

Remove what’s left in your Library

Your Library folder is hidden by default. To open one of the folders below, choose Go to Folder from the Go menu in Finder, paste the path, and press Return. Then move the item named next to it to the Trash. If an item isn’t there, there’s nothing to remove.

• ~/Library/Application Support: the com.consalik.Hindsight folder. This is usually the largest, since the transcription model lives here.
• ~/Library/Caches: the com.consalik.Hindsight folder.
• ~/Library/Caches/SentryCrash: the Hindsight folder, if you ever turned on Share Crash Reports and Diagnostics.
• ~/Library/HTTPStorages: the com.consalik.Hindsight folder and the com.consalik.Hindsight.binarycookies file.
• ~/Library/Preferences: the com.consalik.Hindsight.plist file, which holds your settings.

macOS can keep an app’s settings in memory after the file is gone, so restart your Mac when you’re done.

If you prefer Terminal, these commands do the same and don’t need a restart. They delete right away, without going through the Trash.

defaults delete com.consalik.Hindsight
rm -rf ~/Library/Application\ Support/com.consalik.Hindsight
rm -rf ~/Library/Caches/com.consalik.Hindsight
rm -rf ~/Library/Caches/SentryCrash/Hindsight
rm -rf ~/Library/HTTPStorages/com.consalik.Hindsight
rm -f ~/Library/HTTPStorages/com.consalik.Hindsight.binarycookies

If defaults says the domain wasn’t found, your settings were already gone.

What stays after uninstalling

• A device identifier in your Keychain. It’s a random, anonymous ID that lets Hindsight offer one free trial per Mac, so reinstalling doesn’t start a new trial. It holds nothing from your history. The Privacy Policy explains how it’s used.
• Your account, if you signed out rather than deleting it. Your email and purchase stay with us so you can sign in again later.
• Time Machine backups. Backups made while Hindsight was installed still include its files, encrypted. They go when Time Machine removes those backups.

If you already deleted the app

The files in your Library don’t need the app, so you can still remove them as described in Remove what’s left in your Library.

To reset permissions and clear Keychain entries, bring Hindsight back briefly:

1. Download Hindsight from the download page and drag it into Applications. Don’t open it.
2. Run the two Terminal commands from Reset permissions and Keychain entries. If macOS asks whether to open an app downloaded from the internet, choose Open.
3. Move Hindsight to the Trash again.

Deleting the app doesn’t cancel a subscription. If you pay monthly or annually and want to stop, or want your account deleted, email hello@tryhindsight.app from the address on your account and we’ll take care of it.